Privacy notice

1. Scope Of This Privacy Policy

Welcome to Visual Impressions ("we", "our", or "us"). We operate the online store at visualimpressions.shop (the "Site") and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard the personal information you provide when you visit our Site, make a purchase, or otherwise interact with us.

By accessing or using the Site, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please refrain from using the Site.

2.What Information We Collect

Category	Types of Data	How It's Collected
Personal Identification	Full name, billing/shipping address, email address, phone number	When you create an account or place an order.
Payment Information	Credit/debit card numbers, expiration dates, CVV codes, bank details	Through our payment processors (e.g., Stripe, PayPal). We do not store raw card data.
Order & Transaction Data	Order ID, items purchased, quantities, prices, shipping method, order history	Generated automatically when you place an order.
Technical Information	IP address, browser type/OS, device identifiers, cookies, browsing behavior on the Site	Through server logs and tracking technologies.
Marketing Preferences	Email subscription status, SMS opt-in/out, product interests	When you sign up for newsletters or promotions.
Customer Support Interactions	Chat transcripts, support tickets, call recordings	During contact with our support team.

Note: We may also collect "non-personal" data (e.g., aggregated traffic stats) that cannot identify you individually.

3. Sharing & Disclosure of Your Information

We use the information we collect for the following purposes:

Order Fulfillment & Payment Processing - To process payments, prepare shipments, and provide customer support.
Customer Service - To respond to inquiries, resolve disputes, and improve our services.
Marketing & Promotions - With your consent, to send you newsletters, product updates, special offers, and promotional emails or SMS messages.
Analytics & Optimization - To analyze usage patterns, troubleshoot issues, and enhance the Site's performance and user experience.
Legal Compliance - To comply with applicable laws (e.g., tax reporting, anti-fraud measures).
Security - To detect, prevent, or respond to security incidents.

We do not sell or rent your personal data to third parties for their own marketing purposes without your explicit consent.

4. Sharing & Disclosure of Your Information

Recipient

Reason for Disclosure

Safeguards

Payment Processors

(e.g., Stripe, PayPal)

To securely process payments

PCI-DSS compliant; no raw card

data stored on our servers

Shipping Carriers

(e.g., UPS, FedEx)

To deliver orders

Limited to shipping address

and order ID

Legal & Regulatory

Authorities

In response to lawful requests

or to protect rights

Only as required by law

Third-Party Service

Providers (email marketing,

analytics tools, hosting)

To provide services that support

our business

Non-disclosure agreements;

data limited to what is

necessary for service

We will never share your personal information with advertisers or marketers without explicit consent.

5. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., web beacons, pixels) to:

Enable shopping cart functionality
Remember login status and preferences
Analyze traffic and user behavior
Deliver personalized advertising (if we decide to run ads, and if opted in)

You can control cookie usage via your browser settings or by using the "Do Not Track" feature. However, disabling cookies may affect Site functionality.

6. Data Security

We employ administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no method of transmission over the internet is 100% secure; we strive for absolute safety.

7. Data Retention

Personal data will be retained only as long as necessary:

Order & Payment Records: Stored for 7 years to satisfy tax and regulatory obligations.
Customer Accounts: Deleted upon request, subject to legal retention requirements.
Marketing Preferences: Removed when you unsubscribe or delete your account.

8. Your California Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the CCPA:

Right to Know - Request a copy of the personal information we hold about you.
Right to Delete - Request a deletion of personal data (subject to legal exceptions).
Right to Opt-Out - Opt out of the sale of your personal information (not applicable for us, but you can request that we stop using it for marketing).
Right to Non-Discrimination - We will not discriminate against you for exercising these rights.

To exercise any of these rights, please contact us at:

Email: contact@visualimpressions.shop
Mail: 8833 Monterey Hwy Ste J Unit #726, Gilroy, CA 95020

We'll respond within 45 days (or 90 days if the request is complex).

9. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal data from minors. If we become aware that a child had provided us with personal information, we will delete it promptly.

10. International Users

If you access the Site from outside the United States, your data may be transferred and processed in the U.S. by us or our service providers. By using the Site, you consent to such transfers.

11. Third-Party Links & Services

The Site may contain to third-party websites or services that are not under our control. We are not responsible for their privacy practices. Please review their policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this policy from time to time. Update versions will be posted on the Site with a new "Last Updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: contact@visualimpressions.shop
Mailing Address: 8833 Monterey Hwy Ste J Unit #726, Gilroy, CA 95020

We will do our best to address your inquiry promptly.